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Payment
 
How do I know if I've been charged?
How do I get a copy of my receipt?
What if there is a charge I don't understand?
 
How do I know if I've been charged?
If you've been charged for a credit report, there will be an entry on Your Transactions page. It will clearly state the date and order number. Just click the receipt link to view specific details such as card number, product ordered, and amount. If you have not yet been charged, you will see a notice that says, "No charges on file."
 
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How do I get a copy of my receipt?
On Your Transactions page, to the right of each entry, there is a "Receipt" link. By selecting this link, you will be presented with a copy of the original receipt. You can print the receipt by clicking on the "print this receipt" link at the bottom of the receipt.
 
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What if there is an extra charge or a charge that I don't understand?
The Customer Service Team is available to answer your questions and resolve any problems.
 
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